Privacy Policy for The Contrast Suite

Effective Date: [01/03/2026]
Website: www.thecontrastsuite.co.uk

The Contrast Suite (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or book our sauna and cold bath sessions.

1. Information We Collect

a) Information You Provide:

• Name, email, phone number

• Booking details (session type, date, time)

• Payment information

b) Automatically Collected Information:

• IP address, browser type, pages visited

• Date and time of visit

• Device information

c) Cookies & Tracking:
We use cookies to improve your experience, remember your preferences, and analyze traffic. You can manage cookies via your browser settings. Our website includes a cookie consent banner to comply with GDPR.

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Send appointment confirmations and reminders

• Respond to inquiries

• Improve our website and services

• Send marketing emails (only if you opt-in)

3. Booking Form Integration

Our booking form collects:

• Name, email, phone number

• Session selection (sauna, cold bath, contrast therapy)

• Payment details

Purpose: To schedule your sessions, confirm bookings, and provide personalized services.

Storage: Data is securely stored via Hostinger’s platform and our payment processor (e.g., Stripe or PayPal).

Consent: By submitting your booking, you consent to our use of your data as described here.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Payment processors (Stripe, PayPal)

• Hosting provider (Hostinger)

• Legal authorities if required

5. Your Rights

Depending on your location:

GDPR (EU Residents):

• Access, correct, or delete your data

• Withdraw consent at any time

• Object to processing for marketing

To exercise your rights, contact: info@thecontrastsuite.co.uk

6. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies.

8. Children’s Privacy

Our services are not for children under 13. We do not knowingly collect information from children.

9. Cookies & Consent Banner

We use cookies for:

• Website functionality

• Analytics & traffic monitoring

• Marketing (with consent)

You will see a cookie consent banner when visiting our website. You can accept or decline cookies at any time.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version is always available on this page with the updated Effective Date.

11. Contact Us

For questions regarding this Privacy Policy or your personal data:

Email: info@thecontrastsuite.co.uk

Address: The Contrast Suite, Gouldings Estate, Nailsworth, GL6 0BE